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Shombol X

Support

Account support is available inside the app. General contact details are below.

Contact details have not been added yet. You can raise a support request from inside the app.

Support on Telegram

Our channel carries announcements and updates; the admin answers questions directly.

Quick answers

You can request account deletion from the Account section of the app, or through the account deletion page on our website. If you have active investments or pending withdrawals, the request cannot be completed until those are settled — the app tells you exactly what is outstanding.

Distributions run every day at 12:00 AM Bangladesh time (Asia/Dhaka). Your first distribution is on the first 12:00 AM strictly after your investment becomes active.

Yes. Your principal is returned gradually inside the daily distributions themselves. There is no separate principal repayment at the end of the term. The app shows the principal portion and the profit portion of every distribution separately.

No. Part of your total receipts is your own principal coming back. Your actual profit is total receipts minus the principal you invested. The app always shows these two figures separately.

Open our website and tap "Create account". Enter your name, Bangladeshi mobile number and a password. Once the account is created, download the Android app and log in there.

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